Service & Sales Agreement

Version 1.0 | Effective Date: October 26, 2025

Introduction

This Service & Sales Agreement (“Agreement”) outlines the terms and conditions governing all products and services provided by K&M Precision Prints, LLC, a North Carolina limited liability company (“Provider”).
By paying an invoice, approving a quote, or accepting delivery of products or services, the Client (“Client”) acknowledges that they have read, understood, and agreed to be bound by these terms.

If you have questions about this Agreement, please contact:
📧 info.kmprecision@gmail.com
🌐 www.km3dsolutions.com/contact

1. Scope of Work

K&M Precision Prints, LLC provides 3D printing, design, and fabrication services as described in the accepted quote or invoice (“Project”).
Any additional work not listed will require a new written estimate or amendment agreed upon by both parties.

2. Payment Terms

  • A deposit of 50% of the total project cost is required before work begins, unless otherwise specified and agreed to on final quote.

  • The remaining balance is due upon completion before delivery or pickup of final products.

  • Payments not received within 15 days of invoice due date shall accrue a 5% monthly late fee.

  • Provider may suspend work or withhold deliverables until payment is made in full.

  • All payments shall be made via an approved method, specified in the .

3. Ownership and Intellectual Property

All designs, models, prototypes, CAD files, STL files, 3D print files, and any other intellectual property created during or in connection with this project remain the sole property of K&M Precision Prints, LLC, unless explicitly stated otherwise in a written agreement signed by both parties.

Client is granted ownership only of the final physical product they receive upon full payment.
No digital design files, models, or other intellectual property will be transferred to the Client unless explicitly agreed to in writing.

4. Cancellation and Refunds

If the Client cancels the project after work has begun:

  • The deposit is non-refundable.

  • The Client is responsible for payment of the invoice total and any additional costs agreed to in writing up to the time of cancellation.
    Provider may cancel this Agreement if the Client fails to meet payment terms or acts in bad faith.

5. Warranty and Limitations

Provider warrants that products will substantially meet agreed specifications.
Minor variations in surface finish, color, or dimensional accuracy inherent to 3D printing processes do not constitute defects.

Provider’s total liability is limited to repair, replacement, or refund of the affected item’s purchase price.
Provider is not liable for any indirect, incidental, or consequential damages arising from the use of its products or services.

6. Client Responsibilities

Client must provide accurate information, design files, and approvals in a timely manner.
Delays caused by Client may extend turnaround times and delivery dates.

7. Dispute Resolution

Any dispute arising under this Agreement shall first be addressed through good faith negotiation.
If unresolved within 15 days, disputes shall be settled in small claims or district court in North Carolina, unless both parties agree in writing to mediation or arbitration.

8. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.

9. Entire Agreement

This document constitutes the full understanding between Provider and Client and supersedes all prior agreements, proposals, or communications, whether written or verbal.
Any modifications must be made in writing and signed electronically by both parties.

10. Electronic Signature Consent

Both parties agree to conduct transactions and execute agreements electronically.
Written names, typed names, checked boxes, electronic signature marks, or other written agreement, electronic or otherwise, shall be considered legally binding signatures.